Current Lead time on orders: 15-20 working days.
We have had a great response to our Christmas lines this year, our thanks to all customers. However the exceptional demand and current high volume of orders means we are working on a longer lead time. We hope to be able to return to a shorter lead time soon.
Christmas Deadline: 22nd November for dispatch by 13th December.
22nd November will be the last day for orders to ensure dispatch by the 13th December. We will still be accepting orders after this date and will do our best to get orders out as soon as possible however we cannot guarantee when they will be sent out.
We are proud to manufacture all of our garments here in the UK. It means that we can produce each order individually, ensuring at each stage that our quality remains at its highest. This does mean however that there will be a few days between placing your order and us sending this out.
We sometimes keep our most popular items in stock and if your order is in stock we will dispatch this the same or very next day. In most cases where the order has to be made, your order will go straight into production at our UK factory. Once your order has been hand-made and is ready, the delivery process is as important to us as any other. Nothing is more important to us than delivering our great value baby clothes in good time. We will continue to work with our trusted couriers until this is the case.
We aim to have all orders made and sent within 2-3 working days of placing an order. If we are experiencing a high volume of orders, lead times maybe longer. The current lead time is at the top of this page (we may get some orders out sooner than this)*. Should you need a delivery sooner than this time frame, please email us prior to placing an order or as soon as possible after placing an order. We will do our best to accommodate your request.
Most deliveries are made using Recorded Mail Via Royal Mail or DPD Courier. Delivery is charged at a £7.00 on all UK mainland orders regardless of size. Occasionally for larger orders we may use a courier service however the delivery charge will remain the same.
*When specific fabrics or other materials are out of stock there maybe an extended lead time. We will of course keep you informed of any delays and do our best to keep these to a very minimum.