Latest Delivery Information
Updated 23rd February 2021
LEAD TIME ON NEW ORDERS – 3-4 WEEKS FOR MOST ORDERS (please see below).
*NOTE: SOME ORDERS COULD TAKE UP TO 5-6 WEEKS*
We hope to have existing orders sent out within the delivery time stated at the time of ordering however some may be delayed.
Thank you for your patience and continued support during this uncertain time.
We do apologise for the new extended delivery times. We are currently experiencing a very high volume of orders. We hope to have this backlog cleared shortly. In the meantime delivery times will be longer.
We are still open during this lockdown period however any changes to our production schedule will be updated on our website first. We advise customers to keep checking back to this page for any delivery updates.
We are continuing to produce and send out orders as soon as we are able.
Most smaller orders (those containing 2 sets of each item) are being sent out within 3-4 weeks. Larger orders (those containing a dozen or more of each item) are likely to take slightly longer, up to 5-6 weeks.
Items on PRE ORDER – we are expecting fabric for these products to be delivered soon. Customers are able to pre order these and orders will be made in the order we receive these. Expected delivery times will be advised on each item page.
We are proud to manufacture all of our garments here in the UK. It means that we can produce each order individually, ensuring at each stage that our quality remains at its highest. This does mean however that there will be a few days between placing your order and us sending this out.
We sometimes keep our most popular items in stock and if your order is in stock we will dispatch this the same or very next day. In most cases where the order has to be made, your order will go straight into production at our UK factory. Once your order has been hand-made and is ready, the delivery process is as important to us as any other. Nothing is more important to us than delivering our great value baby clothes in good time. We will continue to work with our trusted couriers until this is the case.
We aim to have all orders made and sent within the lead time mentioned above. If we are experiencing a high volume of orders, lead times maybe longer. The current lead time is at the top of this page (we may get some orders out sooner than this)*. Should you need a delivery sooner than this time frame, please email us prior to placing an order or as soon as possible after placing an order. We will do our best to accommodate your request.
Most deliveries are made using Recorded Mail Via Royal Mail or DPD Courier. Delivery is charged at a £7.00 on all UK mainland orders regardless of size. Occasionally for larger orders we may use a courier service however the delivery charge will remain the same.
*When specific fabrics or other materials are out of stock there maybe an extended lead time. We will of course keep you informed of any delays and do our best to keep these to a very minimum.